Hyundai Tucson

Steger Driver Shares a Service Story at World Hyundai Matteson

I brought the Tucson in for a routine oil change and Marcus called to tell me the rear brake pads were down to about three millimeters and the rotors were still within spec. He did not push me to replace the rotors just because the car was already on the lift. Pads only came to two hundred and change which was less than the quote I had from a chain shop for the same job. He sent me a photo of the measurement so I could see it myself.

Marcus OnealService Advisor· 4 stories

Related stories

Stories like this one

Hyundai Santa Fe

Marcus Comes Through for a Woodridge Santa Fe Buyer

ServiceSimone D. · Woodridge, IL · May 24, 2026

I came in for a recall notice on my Santa Fe and Marcus noticed the tires were wearing badly on the inside edge, which turned out to be an alignment…

Would send a friend

Hyundai Kona

Crown Point Hyundai Shopper's Kona Story at World Hyundai

ServiceBrian K. · Crown Point, IN · June 14, 2026

The repair itself was done right, a faulty door lock actuator on my Kona, and Marcus kept me posted while the part came in. My issue is that the part…

Would not send a friend

Sounded like your situation?

Call and ask for Marcus Oneal 866-710-9279

DirectionsSee our Tucson inventory →