16 stories
81%13 of 16 would send a friend
Most named: Marcus Oneal (4 stories)
Recent vehicles: Hyundai Sonata, Hyundai Elantra, Hyundai Tucson
Most written about: kept me updated (6) · fair on the price (3) · fixed first time (3) · fixed right first time (3)
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The stories
Hyundai Sonata
My Sonata had a rattle over railroad tracks that two independent shops could not find. Marcus Oneal wrote it up, rode with me over the tracks on…
Would send a friend
Hyundai Elantra
Second visit with Omar and he remembered my name and the noise I complained about last time, which turned out to be nothing. This time was a tire…
Would send a friend
Hyundai Tucson
I brought the Tucson in for a routine oil change and Marcus called to tell me the rear brake pads were down to about three millimeters and the rotors…
Would send a friend
Hyundai Accent
Honest answer, it was a mixed visit. The work was done correctly and Omar was polite. But I had a 10:30 appointment and the car didn't get in the…
Would not send a friend
Hyundai Sonata
Booked the 7am slot online for an oil change and tire rotation, was out at 7:52. Janine had the paperwork ready when I walked in the door. Coffee was…
Would send a friend
Hyundai Kona
The repair itself was done right, a faulty door lock actuator on my Kona, and Marcus kept me posted while the part came in. My issue is that the part…
Would not send a friend
Hyundai Santa Fe
Repair itself was done right and Hector was decent to deal with. But I was quoted about $740 on the phone and the final ticket was $880 because of a…
Would not send a friend
Hyundai Santa Fe
Transmission issue that took the better part of a week to sort out because a part was on national backorder. Omar called me every single time there…
Would send a friend
Hyundai Santa Fe
I came in for a recall notice on my Santa Fe and Marcus noticed the tires were wearing badly on the inside edge, which turned out to be an alignment…
Would send a friend
Hyundai Kona
I do not know anything about cars and I usually just nod. My Kona was making a noise turning left. Janine took the time to draw me a picture of a CV…
Would send a friend
Hyundai Elantra
The infotainment screen kept rebooting itself. Two other places told me it was a software thing and to live with it. Hector wrote it up under…
Would send a friend
Hyundai Palisade
Fourth or fifth time in with Janine over three years and she still remembers that I run the Palisade hard with the trailer. This time it was the rear…
Would send a friend
Hyundai Tucson
Came in for an oil change, nothing else. Hector called and said the serpentine belt had cracking on the underside and showed me the picture on the…
Would send a friend
Hyundai Tucson
Omar found that my vehicle had an open recall I never got a letter for, on top of what I came in for. He handled both in the same visit so I didn't…
Would send a friend
Hyundai Ioniq 5
Had a recall plus a charge port door that wouldn't latch. Janine put me in a loaner before I even asked because she saw I had a kid in a car seat and…
Would send a friend
Hyundai Sonata
Check engine light on a Monday morning with a drive to Indianapolis on Wednesday. Hector got it in the same day, called me by 2pm with what it was, a…
Would send a friend
The team