“Six calls in three days and I never had to chase him” · New Lenox Santa Fe Owner at World Hyundai

Transmission issue that took the better part of a week to sort out because a part was on national backorder. Omar called me every single time there was news, and twice when there wasn't just so I knew where things stood. I have had cars sit at shops for two weeks with total silence. Covered under warranty, no charge. When the part landed they had it back to me in a day. The waiting was frustrating but the communication made it survivable.