Kia

Park Forest Kia Buyer at World Hyundai

Review facts — Park Forest · worked with Josselyn Laguna
Customer
Jerome A.
City
Park Forest, IL
Department
Sales
Worked with
Josselyn Laguna
Stored send-a-friend answer
Yes
Published
Nov 7, 2026
Dealership
World Hyundai Matteson

The current form asks “Would you send a friend to [the selected team member or team]?” Printed cards ask about recommending that person. Historical records do not retain the exact question target. These are stored answers, not a dealership endorsement rate or a count of actual referrals.

Good evening, I do not know where to begin. I made an appointment over the phone. I had follow up calls prior to arriving. I was greeted so pleasantly by my sales rep from the time I exited my daughter's vehicle. She escorted me in, sat me down, inquired if I needed water, and then she began to work her magic explaining to me every step of the way. I was a little hesitant because of the questions I had already been asked and answered over the phone she explained that she was doing a hard copy. She walked me through the process, kept me informed and updated me through the entire time. I came there with the mindset that I would be leaving the same way without a car. I explained my truth to her and Lord be hold she had me sit by the window and drove up not only in the vehicle I spoke about but the color. She brought a tear to my eye, but a smile 😊 on my face. Even then I was still in disbelief that she was going to make it happen. She then told me she had already had an approval, turned a monitor around for me to answer a form, following walked me to the cashier, kept me at a payment I stated I could afford and then introduce me to Anthony the finance man that also took great care of me. I can only say how appreciative and grateful I am and still is for you having sure an AMAZING sales rep I had to add to my nightly prayer. I have been talking to my partners about the treatment and the service that she provided so that they can hopefully come purchase a vehicle for three kids that will be graduating. I Thank you, Thank you, Thank you for the Amazing blessing having such an AWESOME sales rep.

Very Pleased and Grateful

Jerome Anderson

Josselyn LagunaSales Consultant· 12 stories

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Send-a-friend answer: Yes

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